Privacy Policy

Last updated: 7 September 2026

1. Introduction

Fortune Gainhol ("we", "us", "our") is committed to protecting the privacy of visitors and clients. This Privacy Policy explains what personal data we collect, why we collect it, and how we handle it when you use our website and services.

2. Changes

We may update this Policy from time to time. The latest version will always be available on this page with the updated date.

3. Cookies

We use essential and analytical cookies to operate the site and understand usage. You can manage cookies through your browser settings.

4. Sharing and Disclosure

We may share personal data with regulated payment providers, KYC/AML verification partners, cloud infrastructure providers, professional advisors, and competent authorities where required by law. We do not sell personal data.

5. International Transfers

If personal data is moved to another region outside your jurisdiction, we implement suitable protective measures, such as standard contractual clauses.

6. Your Rights

In accordance with relevant legislation, you have the right to seek access, make corrections, request removal, limit processing or transfer of your personal data, as well as oppose particular types of processing. Please reach out to the address provided below to exercise these rights.

7. How We Use Your Data

• For purposes of establishing who you are and meeting regulatory requirements.
• To provide, maintain and improve our platform and services.
• To process payments and detect fraudulent activity.
• To communicate with you regarding your account, updates and support requests.
• To send marketing communications where you have consented (you may opt out at any time).

8. Information We Collect

• Identity data - name, date of birth, government-issued identification for onboarding and KYC/AML compliance.
• Contact data - telephone number, email address, street address.
• Financial data - payment details, transaction history, source-of-funds information.
• Technical data - IP address, browser type, device identifiers, cookies and usage analytics.

9. Security

We apply administrative, technical and physical safeguards designed to protect personal data against unauthorised access, disclosure, alteration or destruction. No system is perfectly secure, and we cannot guarantee absolute security.

10. Data Retention

Personal data is stored for the duration needed to deliver services and meet legal, regulatory and financial obligations - generally no less than five years following account termination.

11. Legal Basis

Your personal data is processed based on one or more of these lawful grounds: fulfilling contractual obligations, satisfying legal requirements, pursuing our legitimate business interests, or obtaining your permission.

12. Contact

Regarding data protection concerns or to assert your rights, reach out to the Fortune Gainhol Data Protection office through our contact page.

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